Returns Policy

WHAT can be returned?
Yes, if your unhappy with your item, Play n Sports will allow you to return the product within 14 days from the date the order was shipped. This is only for products that are a standard off the shelf item. Made to order products can not be returned.

WHEN do items need to be returned by?
Within 14 days.

HOW do customers return items?
Please contact us, before returning any items. We will provide a return code which needs to be provided with the returning item(s).

WHERE do items need to be returned to?
Our customer service team, will provide details of where to return your item. Some items may need to be returned to different warehouses. 

SHIPPING for returns?
Customer will have to pay for a returning item, unless promission is given by our customer service team.

Packing up your returning item?
Goods must be returned in the condition which they were shipped, and must not have been used. If goods are found to be not as shipped or found to be used, we may charge you a re-stocking fee.

REFUND / CREDIT / REPLACEMENT for returns?
Once received by our warehouse, we will notify you in regards to your refund, credit or the replacement of goods.