Website Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to obtain further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
  • Products in stock, means we have stock available and ready to be shipped from either our warehouse located on the Gold Coast Australia or any of our suppliers which could be located overseas. By making a purchase from our website or any sales channels in which we sell our products you agree that we have the right to ship products from either warehouse in which we determine to best suitable. In stock does not always indicate stock is in Australia or will be shipped from our Australian warehouse.
  • 3rd party platforms (Sales Channels) such as, eBay and or Amazon, please note that out standard delivery time still apply 7 to 14 working days. Play n Sports also have the right to cancel any orders from these platforms without written notice. If we find that the 3rd party sites are offering our products at the incorrect pricing or promising unrealistic delivery times, this may result in orders being delayed or cancelled without notice. We will do our best to communciate with the buyer the best way we can.
  • Please note some buyers information is withheld by the 3rd party platform.
  • 3rd party platforms (Sales Channels) do withhold payment to Play n Sports until the buyers order have been received. Play n Sports does not receive any payment prior to this timeframe. If a refund is required this is controlled and processed by the 3rd party and may take up to 3 to 5 days for payment to show back into an account. This is not a Play n Sports procedure and controlled by each 3rd party platform. 
  • We ship within 1 to 5 days after receiving full payment of the order. This time frame is based on the type of product. Made to order products or custom products shipping time will be provide at time of quotation. In busy period such as Christmas the shipping time maybe extended, this would be due to an increase in orders being received. During these times we will process orders in the order in which they are received. if you are concerned about the shipping time, please contact our customer service team.
  • In some instances a tracking number maybe uploaded to your order, this does not always mean this order has been shipped or in the hands of a courier or transport company. It could be a case of printing of the connote or shipping label. Please contact our customer service team, if you are concerned with your tracking number.
  • We ask that you allow 7 to 14 working days for your order to arrive. This timeline is what is recommended by the transport companies which we use. Delivery time could be affected by the location of the delivery address. If you need your order by a specific time or date, we ask that you contact us before placing an order online.